Privacy Policy

Privacy Policy

Introduction

At https://jl-dental-associates.mcallendentalcare.com (hereafter referred to as “JL Dental Associates,” “we,” “our,” or “the Company”), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and protection of data from users who interact with our website, applications, services, and products.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  1. Our official website at https://jl-dental-associates.mcallendentalcare.com.
  2. Any mobile applications or software provided by us.
  3. Services and products offered through our platform.
  4. Interactions between users and our team via emails, calls, texts (SMS), and other communication channels.

Please note that this policy does not extend to third-party platforms, applications, or services accessible through links on our website. These entities have their own privacy policies governing data collection and usage, and we encourage you to review them before using such external services.

Processing Activities

This Privacy Policy guides how we handle your personal information across various touchpoints:

  1. User Accounts: When you create an account with us, we collect account-related data such as your name, contact details, and login credentials.
  2. Payments: We securely process payment information, including card details, for transactions made through our platform.
  3. Financial Data: This includes any financial records required for billing, auditing, or fraud prevention purposes.
  4. Purchase History: Details of your purchases, order history, and preferences are tracked to enhance your user experience.
  5. Mobile Device Identifiers: We may collect unique identifiers from your mobile device to provide personalized services.
  6. Location Data: With your consent, we access location information to offer location-based services or tailor content to your geographical area.
  7. Feedback and Reviews: Personal data shared through feedback forms, reviews, or surveys is used to improve our services.
  8. Social Media Interaction: When you engage with us on social media platforms, we may collect relevant data to respond to your inquiries.
  9. Product Information: We gather details about products viewed, added to carts, or purchased to facilitate transactions and provide recommendations.

Personal Data Collection

We collect personal information through various methods:

  1. Direct Input: You provide us with data when creating an account, making a purchase, filling out forms, or participating in surveys.
  2. Automatic Collection: Our systems automatically log information from your device and interactions, such as IP addresses, browser types, and page visits.
  3. Third-Party Sources: We may receive personal data from third parties, like payment processors or marketing partners, who operate under their respective privacy policies.

Cookies and Similar Technologies

We employ cookies and similar tracking technologies to enhance your experience on our website:

  1. Strictly Necessary Cookies: These are essential for the basic functionality of our site, ensuring secure login and navigation.
  2. Preference Cookies: Used to remember user preferences, such as language settings or display options.
  3. Analytics Cookies: Help us understand user behavior, providing insights for website improvement.

Users have control over non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Data Retention and Deletion

We follow strict data retention policies, keeping personal information only as long as necessary:

  1. Legal Requirements: We retain data to comply with applicable laws and regulations.
  2. Business Needs: Personal data is stored for the duration of your relationship with us or until you request its deletion.
  3. Anonymization: Once data is no longer needed for the above purposes, it is anonymized or securely deleted.

Security Measures

We have implemented robust security protocols to safeguard your personal information:

  1. Encryption: We use encryption to protect data during transmission and storage.
  2. Secure Third-Party Processing: We engage trusted third-party service providers who adhere to strict security standards.
  3. Access Controls: Our systems have access controls to ensure that only authorized personnel can access sensitive information.

Children’s Privacy

JL Dental Associates does not intentionally collect personal data from children under the age of 18. We encourage parents and legal guardians to supervise their children’s online activities and educate them about safe data practices.

Your Rights (Subject to Local Laws)

Depending on your location, you have various rights regarding your personal information:

  1. Access: The right to request access to the personal data we hold about you.
  2. Rectification: Requesting corrections or amendments if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Asking for the deletion of your data under certain circumstances.
  4. Restriction: Limiting the use or processing of your data in specific situations.
  5. Data Portability: Obtaining a copy of your data in a structured, commonly used format.
  6. Objection: Objecting to the processing of your data for specific purposes.
  7. Non-Discrimination: The right not to be subjected to automated individual decision-making that significantly affects you.
  8. Complaints and Appeals: Filing complaints or appeals with us or relevant supervisory authorities regarding our data handling practices.

To exercise any of these rights, please contact our Data Privacy Team at your earliest convenience.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy from time to time. Any modifications will be posted on this page, and we encourage you to review it periodically for changes that may impact you.

Contact Us

For any inquiries related to privacy, data requests, or complaints, please reach out to us:

We are dedicated to addressing your concerns and ensuring a transparent and secure experience with our services.